Most people are happy to share this feedback and it's sure to inform you how to best work with them.
As a leader, you want to scale and grow your business, manage your team and foster a good company culture. But doing that with a team full of different personality types can be a real challenge. So, today I wanted to talk about an exercise that I do with my executive team and encourage our business coaching clients to do as well. We call it good boss-bad boss.
Over the last 25 years, I have worked with thousands of leaders and many come to the table with their own preferences or biases. For example, let's say that you really like shout-outs during meetings. So, you decide to include that in your agenda each week when you meet with your team. Some of your staff may really enjoy the spotlight, but Linda in accounting might be shy and prefers to be acknowledged in other ways.
So how do you find out what everyone on your team likes so that you support them the best way possible? Simply ask them about their past bosses.
Tell Me About Your Best Boss
When you ask someone this you will get a variety of answers. You will find out who likes to be acknowledged for their victories, who likes shout-outs on your Monday huddles, who likes to be given the freedom to solve their own problems, and who likes to get one-on-one feedback. Most people are happy to share this feedback, and it can go a long way to making your team members feel respected and understood.
Tell Me About Your Worst Boss
On the flip side, you also want to know about their worst bosses. Ask about the ones that made them unhappy or the ones that made them seek out another job. When they tell you that they hate being micromanaged, or expected to answer work calls at 10 pm, or that they struggle when a boss doesn't give them the proper tools to do their job correctly, take notes.
These are the deal breakers for this person and the things that will make a great employee go elsewhere. So, as a leader, it is up to you to take a good hard look at your own management style and company culture and decide if you are at risk of being one of their "worst" bosses.
When to Ask the Questions
So when should you ask these questions? Ideally, today if you haven't already done so. That said, I like to ask these questions during a job interview because it gives me the opportunity to start off the relationship on the right foot and decide if that person is a good fit for my team.
While everyone deserves individual attention and respect, there is a lot to be said for understanding how you work and manage. If you know that you have a tendency to micro-manage and even on your best day still have a tendency to do so, that might be a deal-breaker for someone. Or if you are very hands-off, and you hire someone who thrives on constant feedback and oversight, then it might not be a good match for the employee or your company. So use this as a hiring tool as well.
Inc