The Nigerian Communications Commission (NCC) has authorized telecommunications companies to implement their first tariff increase since 2013, though at a lower rate than requested. The approval caps the increase at 50%, falling short of the 100% hike sought by some operators.

In an announcement released Monday, NCC Director of Public Affairs Reuben Muoka explained that the decision was made under the commission's statutory authority to regulate telecommunications pricing. The adjustment aims to address the growing disparity between operational costs and existing tariffs while ensuring service quality remains uncompromised.

"This measured increase reflects our careful consideration of ongoing industry reforms and sustainability needs," the commission stated. The new rates will be implemented within the framework established by the 2013 NCC Cost Study and must comply with the recently introduced NCC Guidance on Tariff Simplification, 2024.

The decision follows mounting pressure from industry stakeholders. In December 2024, the Association of Licensed Telecommunications Operators of Nigeria (ALTON) warned of potential service disruptions if tariffs remained unchanged. The Association of Telecommunications Companies of Nigeria (ATCON) had also advocated for tariff revisions by early 2025, with MTN Nigeria's CEO Karl Toriola specifically calling for a 100% increase.

The NCC emphasized that the adjustment will enable telecommunications companies to invest in critical infrastructure and innovation, potentially leading to improved network quality, enhanced customer service, and expanded coverage. The commission arrived at this decision after extensive consultations with both public and private sector stakeholders, aiming to balance consumer protection with industry sustainability.

To protect consumer interests, the NCC has mandated that operators:

- Implement the new rates transparently and fairly

- Clearly communicate the tariff changes to customers

- Demonstrate concrete improvements in service delivery

The commission has pledged to maintain active engagement with all stakeholders to ensure the telecommunications sector continues to support Nigeria's digital economy while protecting consumer interests and sustaining the broader ecosystem that enables nationwide connectivity.