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Sunday, 04 December 2022 05:56

5 smart phrases people with high emotional intelligence keep saying over and over, and why

There are two ways people can try to improve their emotional intelligence. The hard way, which involves studying the concepts, training yourself to analyze interactions, and working case by case to isolate emotions from other motivations. The easy way, which involves memorizing phrases that inspire positive emotional reactions, and training yourself to use these phrases in the place of others that can be more counterproductive. The examples speak for themselves. Here are five specific things that people with high emotional intelligence learn to say reflexively, over and over, and why they work better than the alternatives. 1. "I apologize." Say…

Saturday, 03 December 2022 05:45

6 ways you’re thinking wrongly – and what to do about them

When I was a graduate student at the University of Illinois at Urbana-Champaign, doing research in cognitive psychology, our lab group went out every now and then for nachos and beers. It was a great opportunity for us to ask our adviser about things that wouldn't likely come up in our more formal meetings. At one of those gatherings, I summoned up the courage to ask him a question that had been on my mind for some time: "Do you think cognitive psychology can make the world a better place?" I had asked a simple yes-or-no question, so he chose…

Friday, 02 December 2022 04:55

Thinking about taking your computer to the repair shop? Be very afraid

If you’ve ever worried about the privacy of your sensitive data when seeking a computer or phone repair, a new study suggests you have good reason. It found that privacy violations occurred at least 50 percent of the time, not surprisingly with female customers bearing the brunt. Researchers at University of Guelph in Ontario, Canada, recovered logs from laptops after receiving overnight repairs from 12 commercial shops. The logs showed that technicians from six of the locations had accessed personal data and that two of those shops also copied data onto a personal device. Devices belonging to females were more…

Sunday, 27 November 2022 06:08

Does kindness get in the way of success?

We can probably all agree that it is good to be kind, moral to be kind, nice to be kind, but does it lead to success in life? After all, isn't kindness about putting other people's interests first? Doesn't it require self-sacrifice? Yet consider these well-known people: James Timpson, boss of the Timpson chain of shoe repairers; Jacinda Ardern, the prime minister of New Zealand; and Gareth Southgate, one of the most successful managers that the England men's football team has ever had. All three of them are clearly "winners" in their fields, and yet all put kindness at the…

Saturday, 26 November 2022 05:42

Emotionally intelligent people live by these 5 simple rules

I've been studying emotional intelligence, the ability to understand and manage emotions, for several years. In doing so, I learned some important lessons. One of the most important lessons is this: Despite years of research and study, it's easy to keep making the same mistakes, over and over. That is, unless you find a way to break the habit of making permanent decisions based on temporary emotions. And the best way to do that? Follow the "rules". The rules of emotional intelligence, that is. These aren't hard and fast rules; they're more like principles or guidelines. You can use these…

Wednesday, 23 November 2022 05:46

Exhausted Ukrainian soldiers fight mental fatigue as war drags on

Anton Pendukh says the trauma he experiences on the front lines of the war against Russia is much different than how he pictured military life before joining the Ukrainian forces. It's not that he didn't know previously that lives were lost and sacrifices made. But it's much different, he says, when you're living it — and the losses include the friends you've come to rely on and who rely on you. "When I see it with my own eyes," he says, "it injures my soul. I understand that this happens, but when I see it..." He pauses, looks down and…

Sunday, 20 November 2022 06:01

Harvard researcher says there are 8 types of ‘difficult’ people - and passive-aggressive is the ‘absolute worst’

Having to work with frustrating people is simply part of life. You can’t escape them. But you also don’t have to grin and bear the stress as if you have no choice. While researching for my new book, “Getting Along,” I identified eight types of difficult people. The first step to effectively handling these annoying colleagues is to know exactly what kind of person you’re dealing with. The 8 types of difficult people 1. The Passive-Aggressive is the absolute worst on this list because they are the most common. They’ll appear to comply with the needs of others, but will…

Saturday, 19 November 2022 05:32

What you should never do on a plane

A flight attendant revealed the five things you should never do on an airplane Tommy Cimato, from the US, has been documenting his work on TikTok Many of his videos reveal the unknown side of flying, and are wildly popular But thousands were shocked by the airline secrets Travellers have been shocked after a flight attendant revealed five things you should never do on a plane. Tommy Cimato, from Arizona, USA, shared a TikTok video that has since received more than 653,000 likes and a number of comments. He said passengers should never wear shorts, lean their heads against the…

Sunday, 13 November 2022 05:59

The rudest things you can do in someone else’s house

Etiquette experts share the faux pas to avoid while you're at another person's home. The isolation of the pandemic gave many of us a newfound appreciation for simple forms of socialization, like getting together at a friend’s home. Although we might be more freely attending house parties, potluck dinners and casual living room gatherings to watch sports on the couch, that doesn’t give people free rein to behave however they’d like in someone else’s space. Touching and moving things “When someone says ‘Make yourself at home,’ they usually do not mean this literally,” said Jodi R.R. Smith, president of Mannersmith…

Friday, 11 November 2022 06:45

Poor Nigerians are collecting waste materials to access free hospital treatment. This is how it works

Jerome Ngutor had trouble with a persistent stomach ache but like many Nigerians, he did not have enough money to see a doctor. Then he heard about a novel idea to get health insurance - collect waste material and trade it for cover. He quickly signed up with Nigerian health-tech outfit Soso Care, and after delivering a used car battery and plastic waste, he received a health insurance card and qualified to see a doctor. On his first visit this month to Anchor Hospital in Port Harcourt, the capital of oil-producing Rivers state, Ngutor was treated for a suspected stomach…

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Wednesday, 09 November 2022 06:46

Has the Ukraine war killed off the ground-attack aircraft?

Old-fashioned airpower has kept a low profile in the conflict in Ukraine, eclipsed by the kamikaze drones and cruise missiles used by both sides. When the Russian air force appeared to step up its activity inside Ukrainian airspace in September, its losses increased sharply. Close-air support (CAS) aircraft have fared particularly badly, raising questions about the future of these planes and the prospect of sending similar American jets to Ukraine. CAS aircraft support ground troops and fire upon battlefield targets as they appear, rather than carrying out pre-planned bombing raids. Russia’s Su-25 Frogfoot, for example, is designed to fly low…

Sunday, 06 November 2022 05:57

How to know when not to trust someone? These 4 nonverbal cues may help

Trust is the psychological foundation of the human species. When it's there, we don't think much about it; it just works, as it has for millions of years. But when it's gone, the cracks begin to emerge and the once-strong structures of our relationships and society crumble. Safe to say that at a societal level, the cracks are starting to show. There's a general skepticism in today's climate towards our societal and cultural institutions. The Edelman Trust Barometer shows that events of corporate malfeasance, government corruption, and fake news are upending the social contract and breaking trust en masse. A…

Saturday, 29 October 2022 05:59

US university students are petty tyrants on a frightening scale, study shows

It’s awful that huge majorities of college students are totalitarian enough to support corporal punishment for unwanted speech. It’s almost as bad that similar majorities think favored speech should be compelled. Even more worrisome, the speech they wish to compel is actually pernicious. This column reported yesterday on the eighth annual national survey of college undergraduates conducted for the William F. Buckley Jr. Program at Yale, released Oct. 25. This year’s results were by far the most disheartening yet. Less than 40% of those surveyed could bring themselves to oppose the idea that “some types of offensive speech even merit…

Sunday, 23 October 2022 06:42

The no. 1 sign there's a snake in your home

Snakes sure like to worm their way inside your home. They tuck away in your attic. They hide in your basement. And in some instances, they get you right where you think you're safest: your kitchen. "Since their presence is difficult to detect yet they attack when they feel threatened, snakes in kitchens put house residents at risk," says Sholom Rosenbloom, the owner of Rosenbloom Pest Control. "Though bites from non-venomous species will simply hurt for a few days, those received from venomous snakes can be deadly." What's more, since there are so many hiding spots—in cabinets, under appliances—it isn't…

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